APOLOGY E-MAILS

FORMAL E-MAIL

 

Hello Luis and Ana,

I am writing you this email to apologize for not attending your wedding.

Also because I did not comply with the deal to take photos of them on their special day.

 

I was sick, and had to take care of my little brother, and I had to explain his schoolwork to him.

 

I decided, in return I will take many photos of them on the day of the christening of their first son Lucas, and I will not charge them money.

 

I hope that you will soon organize the baby's christening.

See you

Melanie.

 

APOLOGY E-MAILS

FORMAL E-MAIL

Dear Mr Patterson,

 

Thank you for your email of 25 August about the problem you had with the service of the Chinese food restaurant.

We are writing to apologise for the time you waited for your food to be delivered, besides your food being cold.

The reason the slow service in the restaurant was due to three sick waiters that week.

We have decided to give you and your family a free coupon at our restaurant on your next visit to compensate for the poor service provided.

 

We look forward to hearing from you.

Yours faithfully

Chinese food restaurant